Autel Charge - EV Charging

933 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Autel Charge application bring you an excellent experience when you're charging on Autel MaxiCharger at home or on the road.

The advantages of our intelligent charging solutions for home use include:
• Scan the QR code on your home charger to streamline the setup and configuration process.
• Link Autel charge card to start and stop charging via it.
• Fast and convenient charging via the Autostart feature.
• Schedule charging sessions during off-peak times to reduce electricity costs.
• View real-time charging statistics including: Power usage, energy costs, charging amperage, charge duration and much more!
• View monthly energy consumption details.
• Set your local energy prices to calculate charging costs using home chargers.
• Distribute charging power evenly within a charger group to maximize charging efficiency within limited total charging power via dynamic load balancing.
• Home Charger Sharing supporting sharing home chargers with other drivers for extra revenue.
• Fast and convenient self-service invoicing for reimbursement of charging costs.
• Convenient management of charge records by exporting charge history as Excel files by month.

When on the road, the Autel Charge application offers the following features:
• Start and stop charging using your Autel Charge card or by scanning the QR code on the public charger.
• Displays the availability status of public chargers on the map. (available, in-use, out of order, etc.)
• Filter chargers displayed on the map by desired connector types.
• Filter by required charging power on the map.
• View site information within the map including pictures, address, energy prices, hours of operation, quantity of chargers and connectors.
• Navigate to a desired site using the integrated navigation map.
• Link your credit card to streamline the payment process using public chargers.
• Scan QR code to start and stop the charger with just one tap.
Updated on
May 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

912 reviews
April 23, 2024
very good unit. easy to use. have it set up so no one can steal power. sometimes have to reset that function as when I tell it to start charging it won't work. so I have to put it back to auto start. after a few uses, I can lock it up again. I still would recommend this product over all others. one thing I miss is you have to communicate through type chat. I prefer voice chat so you can clear up misunderstanding more easily.
1 person found this review helpful
Did you find this helpful?
R Morris
January 8, 2024
Terrible App, difficult to use, keep finding things that just don't work. Follow up: These are just a few issues because not enough space here. Firmware update did not work as described and was extremely SLOW. Had to power cycle to get charger beyond 1.2kW.The setup and configuration is overly complex when it doesn't need to be. Setting the times and days should be much simpler than it is. And it should have some directions to avoid overlap. And no way to set summer/winter rates. And so on...
5 people found this review helpful
Did you find this helpful?
Autel New Energy Co., Ltd
January 13, 2024
Hi Morris, thanks for your updated comments. The issues you've mentioned are being addressed. As the APP's R&D, your concerns have been identified internally and will be improved in upcoming releases. We're constantly enhancing our functions and UI/UX for a better user experience. Feel free to contact us via email or the APP feedback portal.
Aaron Carlson
September 1, 2022
App was easy to set up and connect to my Maxicharger Home. Seems to show useful charging statistics, though they disappear when it stops charging. If you leave the app for a few hours and reopen it, it will say the charger is offline and that you need to connect via Bluetooth. There's a button to connect the Bluetooth, but when you tap it, it makes a click sound but otherwise does nothing. At that point you have to close and reset the app. After that, it seems to work ok again for a while.
7 people found this review helpful
Did you find this helpful?

What's new

• Fixed some known bugs.