Aosom UK: Shop All Things Home

Aosom LLC

Contains ads

About this app

Welcome to the Aosom UK app: shop a very expansive selection of homeware, garden supplies, home office furniture, pet supplies, DIY tools, fitness equipment and toys. Online shopping, all at your fingertips.

Shopping with us, and signing up, gets you:
- First access to shopping alerts and promotional discounts
- Your own wish list: save items to find later
- My Coupons: save money on purchases
- Secure payment: Aosom is fully PCI DSS compliant to ensure your shopping experience is secure.
- Easy pay: we accept both debit and credit cards, as well as PayPal Pay. You can also shop first and pay later by choosing PayPal Pay Later or Clearpay
- Free, fast delivery: get your purchase within 2-3 working days
- 30-day return policy: purchase with peace of mind

DISCOVER OUR IN-HOUSE BRANDS:

Our range of product brands has you covered:

HOMCOM: From classically-styled home furniture, to more on-trend selections, as well as small appliances for the everyday. Plenty of home decor to suit your style. We've also got a dedicated range of fitness equipment, so you can keep active in the comfort of your own space

Outsunny: Outdoor furniture including rattan, metal dining sets, BBQs, gazebos and many more accessories including parasols, planters, lights and heating.

PawHut: Have a pet? Then look here to enhance their life; shop very comfortable pet beds, cool cat trees, helpful strollers, plus more.

Vinsetto: Your home office, sorted with us. Comfortable and supportive office chairs, sturdy desks and spacious filing cabinets for keeping files organised and stored.

Kleankin: Every bathroom should be a clean haven, and also somewhere to relax. With handy storage pieces and accessories, it's time to create the bathroom you desire.

AIYAPLAY is for all children, whilst ZONEKIZ is for the baby, with both full of toys, educational goods, pushchairs, furniture and storage.

We're constantly working to improve and further develop our app. Any suggestions to better ourselves? Contact us anytime via [e-mail].

Follow us on Instagram:
https://www.instagram.com/aosomuk/
Follow us on Facebook:
https://www.facebook.com/AosomUK/
Follow us on Twitter:
https://www.twitter.com/aosom_uk
Follow us on Pinterest:
https://www.pinterest.com/AosomUK/

Ratings and reviews

EDIT: I have since reached out to customer service and they sorted everything out, including quickly sending out a replacement part for a piece that was damaged during shipping. They were prompt and very nice, so I would now happily recommend Aosom. Input a coupon code for 10% off, the price reflected the discount. Made the purchase, and I was charged the price without the 10% coupon code. Very scammy and insincere practice, working on getting my order refunded.

User interface is so substandard. Their customer service via email is beyond atrocious. I would NEVER EVER RECOMMEND ordering anything through these people. I do want to give a nice bump to 2 stars only for the apparent one rep answering the phones. He was very professional. Otherwise, their website, app, and customer service skills sans the one gentleman are appalling. I ordered an item 1/1. It's 1/5 and I still cannot track anything and it says it hasn't even reached UPS.

I placed an order on October 21. Aosom sent an email stating the GUARANTEED delivery date would be October 22. On October 23, I contacted your customer service to request an update as the tracking information still displays that UPS has not received the package. Customer service advised it is in transit, I worked for a shipping company. If the tracking says only a label has been created, it has not been picked up. Today is October 24, still not picked up. No ETA. Only offered $5 credit.

What's new

We're excited to introduce the latest version of our app, featuring a redesigned homepage for a faster and smoother shopping experience! Happy Shopping!