A
Haven't really had much of a chance to use it but on first glance it's not as intuitive as other apps. A few comments which I hope the developers will take into consideration for improvements: As others have said, the video on the landing page is annoying; a static visual/background is sufficient. Additionally, it would be great if there were a feature to copy and paste IBAN/account details to facilitate bank transfers for those who haven't yet set up beneficiaries.
5 people found this review helpful
BNP Paribas Fortis
4 January 2021
Thank you for all the feedback, A.
I've send it to our developers so they can discuss this.
Greetings, ^Liz
iPlayerify
The app sometimes works good, sometimes it just messes up. The common issue I've been encountering is the "Incorrect fingerprint input" whenever I try to login my account using my fingerprint, even though it's the correct finger, even when I switch to PIN code input, it considers them as wrong as well.. pretty stupid innit? So everytime I have to reopen my account through the app just so I can see my balance, it's pretty annoying.
5 people found this review helpful
BNP Paribas Fortis
12 October 2021
Hello. I'm sorry you aren't pleased with our application. Sometimes you need to delete the cache-memory of the application in your settings. That is because it gets full after a while ^SV