Changi App

Changi Airport Group (S) Pte Ltd

About this app

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features:
• Travel at ease with real-time flight updates, useful travel resources, and convenient services. 
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. 
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel.
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. 
• Learn about the latest happenings and promotions at Changi Airport and Jewel!

Ratings and reviews

Wrong app logic and very bad user experience After upgrading, this app shows that my device is rooted and prevent me from using. In fact, I do not use rooted device at all. If the app cannot detect the right hardware and state, how can the customer trust it by providing the right information? App should be designed to bring convenience, not more troubles. Pay attention to your technologies and vendor's qualification first!

it takes 4 taps to find the departure flight. in between each tap, the app loads "suggested flights" which takes 1s each time. worse, when I select "Departure" under the "Fly" tab, and then tap on the search field, the "Flights" page that appears shows the arrivals. I have to again click on the "Departures" tab. This a a complete fail on the most basic level. How much did CAG spend on this app? maybe if it cost $1k to develop it, then I would say it's money well spent. but I doubt it.

Extremely disappointing experience. I purchased a phone, and even after a week, they have no idea where it is. Neither have they refunded my money nor provided any clarity on when it will be delivered. Completely unacceptable service! Fraud app. Fraud service. Inspite of raising this issue multiple times with their customer service. Their is no update and even they stoop so low as to indicate as delivered in their app even when the speedpost shows not delivered.

What's new

We’re not fooling around when we say there’s a new app update! While teleportation and jetpacks are still in the works, we’ve been perfecting the magic behind the scenes to make your Changi App experience even smoother. So, go ahead—update your app now, or the joke’s on you!