First Bus

FIRSTBUS

About this app

Plan a journey, buy a great value mobile ticket (mTicket) or find where your bus is with live bus times – you can do all this and more with the First Bus App, making bus travel even easier.

PLAN YOUR JOURNEY
With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. Just enter a destination to view your route options and we’ll show you which of our bus services can get you there with step-by-step instructions.

CHECK LIVE BUS TIMES
The First Bus App is the best way to get live bus times and route information. You can save your favourite stops, routes and locations and revisit recently searched journeys. The map shows the bus stops nearby where you can see live updates to check where and when your bus is coming letting you head to your bus stop just before your bus is due.

BUY YOUR MOBILE TICKET (MTICKET)
You can buy your great value bus ticket on the First Bus App before you travel so with mTickets there’s no need to carry cash or worry about having the right change. Some of our tickets are cheaper on the app so get it downloaded for our best bus ticket prices. Payments are secure and there’s a handy ‘buy again’ button with one-tap checkout making repeat purchases even quicker and easier to do.

The app also features:
• Tickets for Heathrow RailAir, Buses of Somerset and First Kernow.
• Payments via Visa, Mastercard, PayPal, Google Pay and Apple Pay.
• The ability to gift tickets to a child or young person.

Ratings and reviews

From the 28 July this app basically becomes useless in Bristol. First are doing away with the 2-trip tickets. Student and young people ticket discount is reducing to only 10% of adult fare. Likely to remove the app at the end of the month. First claim tap on tap off will save boarding time, while passengers queue to use the tap off reader. Go figure.

Completely unable to tell you when a bus is cancelled, deviations from timetable such as rerouted buses and closed stops aren't advised and so it's really just untrustworthy. Time to next bus is wildly different from that displayed at the stop, and both are vastly different to printed timetable. The journey planner is very selective and will show you a range of upcoming buses rather than consecutive options.

A shockingly bad app that frequently tells you your bus is running late, but when you get to the bus stop for the time shown on the app it then switches and shows that your bus has already departed the stop. Many times I have had to wait half an hour after work for the next bus because of this app. It also often glitches and shows multiple buses on the map tracker or shows a bus approaching and one constantly static on the map. It is truly one of the worst apps I've ever used.

What's new

• Bugs fixes and performance improvements