Mrs C.
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From the beginning this app has not opened to see shifts! I deleted the account and started over just to find out they still have not deleted my information so I can make a new profile. I've chatted several times with agents to get this fixed. CURRENTLY On hold over 25 minutes... no one has answered the phone. I'm STUCK, they won't delete MY DATA! So annoying. Poor customer service.
ShiftKey, LLC
30 October 2024
Hi Mrs C. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobile@shiftkey.com to see if we can get this escalated and corrected ASAP.
Thank You, ShiftKey Mobile Dev Team
Amber Kost
Garbage app that some let you go past step 1 (seeing if there are even shifts in your area) without either downloading yet ANOTHER app of theirs, or giving them access to your bank account or card. When you finally give in and try to put in your card(s), it stops you AT THE END, saying something timed out, didn't work, etc. After fighting with this app for way too long and giving them way too much access with nothing in return, I'm going back to Clipboard, and the other hundred apps.
ShiftKey, LLC
30 September 2024
Thank you for your review. We are unable to locate you on the ShiftKey marketplace with the name used to post this review. We would love to resolve your issue. Please contact us at resolutions@shiftkey.com
Tiff Gar
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App will freeze up while I'm on shift. when I go to clock out, the app won't load so I have to restart my phone then l have to get a signature as it says location services was lost dyeing the shift. this happens to me quite often. also there is a delay when notifying me of premium rate shifts so I miss out on a lot of those. it also runs my battery down pretty fast running in the background.
3 people found this review helpful
ShiftKey, LLC
3 September 2024
Hello Tiff, Thank you for taking the time to write this review and for bringing this to our attention. Your feedback has been passed along to our Development team.