
Josh T
I paid hundreds of dollars for my Switchbot devices, and now their app is sending me ad notifications. I just got one for an AI e-ink picture frame. The icing on the cake is that if I tap on the notification it doesn't even work! So I've paid hundreds of dollars for them to barge in on my life with notifications that then waste my time. Beyond that the app is not intuitive, and the connection to Google home was frustrating and almost impossible. I regret going with Switchbot.
1 person found this review helpful

Xav Gonzalez
I'm only using this along with the Switchbot switch and hub. As others have mentioned, it's great when it works. Automation, voice commands, etc. But every few days, it disconnects from the internet and deletes all my saved automation. (All of my other connected devices are fine. I have eufy cameras, nest thermostat and locks, and most appliances are smart as well) Bought this for when going on vacation and that obviously won't help if it doesn't work after a few days.
SWITCHBOT INC
30 October 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)

Pierre Francoeur
I've been looking at their curtains automation for some time and decided to try the bluetooth temperature meter without a hub before splurging. This app has made me decide to look elsewhere. I recently changed phone, the meter connect to my new phone but they won’t show the current temperature, just historical data that loads slowly. Also, your historical data isn’t stored in the cloud AND you can’t transfer it to your new phone, so you lose it when you change.
4 people found this review helpful