Kevin Peterson
This app is worthless! I wish I could give it less than one star. I had to disable an Android feature in order to start the app. I set up an account online through my PC Chrome browser. When I tried to log in with my email address the app said it was invalid. When I tried to use my cell number it would only take Philipines country codes.
7 people found this review helpful
DICT eGovernment
29 October 2024
We regret the trouble you’ve encountered. Your satisfaction is our priority. Please reach out at support@e.gov.ph with your username, registered email, issue, device model, and screenshots for prompt assistance.
Noe Mercado
One of the worst applications I have ever dealt with. Entering your information is like trying to carve it on a rock with your finger nails; it doesn't take it. When it does take your information, then it is invalid. I travel there for business and have already registered an account, but still have issues as it does not recognize my login credentials when I try to login for new trips. Plainly said, it is horrible as if a second grader created it.
64 people found this review helpful
DICT eGovernment
3 June 2024
We're genuinely sorry for any inconvenience you've experienced. Your satisfaction matters to us. Reach out to us at support@e.gov.ph with your name and contact number, and we'll be sure to assist you immediately.
Abigail Go
Terrible app. Decided to try to use the app because they online website was also awful and difficult to use. But on the app, I keep selecting "United States of America", but the app keeps auto-selecting "United States and Minor Outlying Islands". Editing information is also impossible. For something as important as immigration and entry to other countries, this should have a more reliable interface.
15 people found this review helpful
DICT eGovernment
4 July 2024
We're genuinely sorry for any inconvenience you've experienced. Your satisfaction matters to us. Reach out to us at support@e.gov.ph with your name and contact number, and we'll be sure to assist you immediately.