Air NZ

Air New Zealand

About this app

The Air NZ app – your trusted travel companion – lets you:

• Take control of your flight bookings – change your seat, add a bag, manage your meals, and more.

• Check in online, from anywhere, and scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge.

• Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported.

• Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more.

• Receive notifications with key flight information – you'll never miss a beat.

• Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required.

• Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars.

• Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day.

• Access and use your digital Koru card when you have a Koru membership.

• Access quick links to book or change flights on the fly.

• Stay organised – add flight details to your calendar, and share them with others.

Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options.

By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.

Ratings and reviews

UX could be better to make it easier to see flight details. As a frequent flyer I want to minimize the time it takes to see the most relevant info of my upcoming flight. Right now the app shows past and future flights. It's easy to get lost on flights while scrolling left/right. The app does not default to the next flight when opened. This caused me to mix up times on the same flight on different dates. A $100 error caused by small dates/text and a confusing interaction design.

Backward step. Old app with the widget was fantastic as everything immediately available, straight from the home screen. Now it's 3 clicks away, and whilst that may not sound much, when you are stood at the front at the gate needing to scan, or having boarded and there is a line of people getting wet behind you that's a big additional delay. I note the comments about the widget being in the development list, but shouldn't have replaced the old one until the functionality was there in upgrade.

New review 10/23/19 The battery drain issue is fixed. But the app still does not link completely to Air NZ link airlines like Nelson Air, and you can have just one traveler listed on your booking. Other airlines, e.g., United allow multiple passengers to be listed on the same confirmation code. Always operating in the background. Drained half my battery in three hours according to my battery usage app despite me shutting of location and not having a flight for nine months.

What's new

Refined interface: Enjoy a refreshed design with a more modern look and feel to our existing app experience
Dark Mode: Introducing a highly requested dark mode to the Air NZ app, improving usability in low-light environments.
General Enhancements: We've fixed minor bugs and made improvements for better performance and stability.