Horrible app by alaska First you have to click ALLLLLL THE WAY BACK to the date and year of your birth. I'm not very old and it took me 10 minutes. And since I have an account but no password it won't let me get one or "forget" it. That last part will not affect new users but I'd recommend waiting on hold for 3 hours to talk to the one customer service rep
Great app! EZ to use. Only had one time there was a problem and the lady at ck-in reported it and that was the week after Christmas. Great being able to print both boarding passes and luggage tags from home.
DOES NOT WORK. Log In continues to give error message "A problem with connection". No Customer Service. All other airlines mobile apps work.
No customer service I used to love flying AK Air but in the last 2 years I have been treated like complete trash from the ticketing agents. At first I thought that is was just because I was in LA as no one seems to be decent there. My latest trip through ANC taught me that this is not the case. A special shout out to Raquel the "supervisor " at the ticketing booth in Anchorage for her complete lack of human compassion.
Best Airline App I travel for work quite a bit and this ago is the best airline app out there. Easy to use, you can track not only for flight but other people's flights for incoming flight information. I use it all the time.
So easy to use! Makes travel so much easier, no more paperwork to print just use the handy check in on the ap and your boarding pass is right there!
You can now use our app to upgrade your seats to Premium Class during check-in, starting as low as $15. Treat yourself to more legroom, early boarding, and free snacks and drinks on your next flight.
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Notification History page will display flight notifications received by your device for easy reference.
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