Very friendly I often travel with my parents who do not speak English. They count on me to handle all paperwork for them. Alaska Airlines app, so far, is the only app allows me to have my parents' boarding pass together with mine in phone. (Other apps need to print in paper) Love it: )
1st time used I'll admit to being reluctant to utilize an electronic gadget for a boarding pass. But a young gentleman at work helped me set it up and today I took the plunge. Now the final test will be tomorrow when we'll see if the icon they sent to the app provides us passage into the airplane ✈.
Last update broke the app Can no longer get any of my reservations to load, persistent connection issue despite multiple tries on various wifi and 4g connections.
Horrible Doesn't synchronize with their systems. I check in via the Web page and then refresh and it still wants me to check in and add my information. I had to Uninstall and then re add the reservation to get the contents to refresh.
I've used (and loved) this app weekly for over a year, but the most recent update has ruined it. Consistently shows "connection error" and won't allow me to check in. Tech support simply says "we're not aware of any issues, please check in at the counter." No thanks.
Great app The app works great, and is very useful. New stuff keeps getting added, and is very welcome. The ability to change my flight is nice, but is only available for day of changes. I would like to see this ability added for changes several days before as this is something I do quite often. If this ability is added, then it's definitely a 5 star app.
You can now view your Mileage Plan & Board Room card right in the app for easy access. Just tap My Account to view your card.
You can now completely sign out of My account, and sign in a different user.
For customers who are placed on the First Class waitlist at time of booking your ticket, your waitlist status will now display on the Reservation details and Passengers screen.
Multi-flight schedule changes are now available to resolve right through the app.
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