I can't log in to the app, I keep getting a pop up that tells me I have an invalid user ID or mileage plan number. I have tried to uninstall and reinstall it and still am having no luck. I know my log in information is correct because it works on my desktop computer.
Overall, I love this app. However, there are still a few things that I have to go to the full site for. Tickets that are reserved, not purchased for one. I've also had trouble searching to make new reservations.
great accessible, quick. Simple. Easy to cheek in and also follow up on reservations, make new ones, Pay, confirm, charge seats- all readily available. I only wish all airlines would automatically provide the locator number on the code share flights for the partner airline that is actually providing the flight since they require that you Confirm & get your boarding pass from the partner airline.
Why was my bag taken from the airplane and sent to the baggage claim when I had another flight to catch so I had to leave the secure zone to get my bag and now I'm stuck till 4am you people suck
Wow, this is what a mobile app should be. 5MB in size, great UX, no bloat. Alaska clearly hired some people that care about attention to detail in their app. Great that AS doesn't skimp on its software as it is excellent in everything else it does.
I love that I can see the wait lists and have my boarding pass ready to go. PLEASE fix the login. I am using the correct username and password and it won't let me log in.
Welcome, Virgin America guests! Your VX confirmation code now displays on your reservation page, and we will take you directly to virginamerica.com to check in for VX-operated flights.
You can now upgrade your seats to Premium Class during check-in, starting as low as $15. Treat yourself to more legroom, early boarding, and free snacks and drinks on your next flight.
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