Steven González
This app constantly has issues with my Ikea Family number, which is never available. The searches are inefficient, and the overall experience is unintuitive, making the use of the app frustrating.
Carlos Garrett
This app is essentially the Ikea catalog and nothing else, The Ikea family card section isn't functional at the moment and the app shows up in the phone launcher as Puerto Rico not IKEA. being able to scan the QR codes and easier access to your favorites is a nice feature.
2 people found this review helpful
Nicole Leix
I don't know who was in charge of the recent changes but the app has become very annoying to navigate. Glitchy filters, incomplete results and search words, etc. I literally switched to the main Ikea app to browse and then doubled back into the PR one to place an order for the items I'd found. Please improve the browsing experience - especially the sales section.
22 people found this review helpful
Hola, Nicole. Sentimos mucho que tu experiencia de compra en nuestra App no haya sido gratificante para ti. Valoramos mucho tu sugerencia, y esperamos poder aplicarla para poder ofrecerte un mejor servicio. Ante cualquier duda, recuerda que siempre puedes consultar a nuestro equipo de Atención al Cliente. Un saludo.