PostNord: Track & Send Parcels

PostNord Group AB

About this app

Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.

Ratings and reviews

You can no longer contact support beyond a very unhelpful Bot, the update for delivery is retroactive (and therefore useless), and settings are not properly registered and saved. Furthermore they just ignore Modtagerflex and similar, so I'm unsure what the point of the app is, but it certainly doesn't do a good job at whatever its job is.

Unreliable. It stopped sending me notifications about parcels, which made me miss a delivery, so I had to pay for a new delivery. Apparently it happens when the app needs an update (has happened to other people I know), but the app hasn't indicated that an update is available or needed. So apparently, at any time and without a warning, an app update can be released and the app will stop notifying about deliveries, and it will cost you money. Round business!

Had to download an actual app to be able to change my delivery time, but the app is not working, delivery time can't be set, and I've been waiting for a response in the chat for nearly two hours now. Of course they also charge outrageous amounts of money for phone calls to the customer service, so yeah, not great.

What's new

Improvements
• Fixed a couple of bugs and polished some details.