Gett - The taxi app

Gett - Worldwide Corporate Ground Travel App

About this app

Ride in comfort in black cabs across the UK with Gett - the UK’s highest rated black cab app. Available to pre-book ahead of time or use on-demand, with an average waiting time of under 4 minutes in central London!

Download the UK’s favourite black cab app and book a ride today!

BOOK AN ICONIC BLACK CAB
Get a spacious 5 or 6 seater, wheelchair accessible, family-friendly black cab door-to-door across London and major cities in the UK.

100% CARBON NEUTRAL RIDES
Every ride with Gett in the UK is 100% Carbon Neutral - we offset every gram of CO2 emitted for the ones we're unable to reduce. You can also choose from Gett Electric to get an electric black taxi and Gett Green to make a £1.99 donation towards planting trees in urban areas with our charity partner.

PRICE ESTIMATES
Clearly see the price estimate for your taxi trip before you book it, with no hidden fees, and pay cashless directly through the app.

PRE-BOOK & ON-DEMAND
Book a ride ahead of time, or hail a cab virtually with on-demand booking in major cities across the UK.

PERFECT FOR AIRPORT TRANSFERS
Book a taxi to and from all the major airports in the UK, including London Heathrow, Gatwick, Manchester, Birmingham, and Glasgow.

PASSENGER SAFETY
At Gett, your safety is our priority. All vehicles and drivers are fully licenced, and you will be able to see all of their details before they arrive, as well as track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride sharing to support you on your journey.

BUSINESS ACCOUNT
Business travellers can benefit from extra vehicle classes, in more cities around the world! Book private hire vehicles using our partnerships with companies like Lyft and Bolt in the US, as well as executive cars. Ask us about opening a business account at gett.com/start.

GET THERE FASTER
Booking a black cab means you can beat the traffic by using the bus lanes - making taxi trips 3* minutes faster on average.

REFER A FRIEND FOR FREE RIDES
Invite your friends to Gett to earn up to £500 of free taxi rides!

RATE & TIP YOUR DRIVER
Give your cab driver a rating up to 5 stars and let other travellers know how they did. You can even leave drivers a tip directly in the app to let them know you enjoyed the ride!

SHARE YOUR RIDE
Let your friends and family know where you are on your taxi trip from directly in the app.

CUSTOMER SUPPORT
Have a question? You can reach our team in London 24/7 using the live chat from the in-app menu.

Highest rated rider app source: Avg. Play Store & App Store rating as of Sept. 2022

Iso Accredited 27001

*Loudhouse, April 2017

Ratings and reviews

The first time I used this app, I got into the wrong cab and then cancelled my order as soon as I had realized my error. The time from ordering to cancel was just over 2 minutes. Gett charged me £7.00 for cancelling! Very unforgiving app. Also, Gett said that due to high volume, it would charge an extra fee, estimating the total fare to be £48-56. Our actual (and accidental) cab only charged me £22. The best accident I made all day. Not a good look for Gett, and I won't use this app again.

Most of the time this app is great. Recently we had a bad experience. We ordered a taxi and stood outside waiting and the taxi did not show up. They charged us for a cancelation fee. This happened twice. We tried to contact the app through the customer care on the app several times but no response. I am now disputing the charges through my credit card company. It's only $2.80 x 2 charges but how many times do they get away with this and it's not disputed?

This service is unreliable and extremely slow. If you plan on ordering a Gett during busier hours -- just don't. The app says the average time to find a ride is 1 min. My experience is usually 15 min if I dont give up and decide to walk. Also , when me and my friends use the app together we've seen that the map is completely inaccurate. I see 10s of Gett cars on the map while they see none at all. Please add multiple stops! This is a basic feature :/ Please get more drivers and fix bugs!!

What's new

We're fixing potholes and paving the way for a more enjoyable ride with this update.