Total Connect Comfort Intl

Resideo Technologies, Inc.

About this app

The Total Connect Comfort app allows users to remotely monitor and manage their heating and security system – at anytime, from anywhere. Total Connect Comfort works with the following thermostat and security solutions:

- The evohome thermostat systems
- The single zone thermostat in conjunction with an internet gateway
- The European voice controlled thermostat
- The Wi-Fi Smart thermostat (available in selected countries)
- Evohome Security
- Sucrebox Security

With the Total Connect Comfort app users can:
- View and set the indoor temperature
- View and change the program time period
- View and set a quick action (on selected solutions)
- View and set the system's operating mode (on selected solutions)
- View and set the fan's operating mode (on selected solutions)
- View a 5-Day weather forecast
- Access multiple locations if more than one system is registered
- Use the Demo Mode before purchasing a thermostat
- Automatically upgrade to new features once they become available
- Turn on or off email notifications about the system's connectivity status

With the Total Connect Comfort app together with an Evohome or SucreBox security system, users can:
- Arm, disarm or partial arm their security system
- Take camera shots upon an automatic or manual alarm trigger
- Receive alarm notifications via email or SMS
- View the alarm system activity feed
- Automatically upgrade to new features once they become available

To learn more about each solution and their respective functionalities, download the app now and take a tour using the demo mode.

Ratings and reviews

ability to control by zone is great. I do doubt the real temperature of the room versus the temperature recorded. Also there are some annoying optimisation and automation rules that whikst funky and valuable are damn complex to control and manage. For example if the zoned area thinks a wondow is open it drops the thermostat control to 5 degC. This is annoying when you know that there was no window open and you want to override it. otherwise a great system and oays back within 2 years.

Had Evohome many years and it works reliably. The app is basic but works and once setup I don't touch it too often. Main omission is probably geofence . For this and a few other advanced automations like switching off completely when doors open or when ambient above a level I use other home automation apps. Main thing I don't like is lack of debug. There are occasions when boiler is running and Evohome gives no way to find out where or why demand has come from.

The app works but it is in need of serious development when compared to the competition. Areas for improvement are; visual appearance as it's very blocky and outdated, controls for zones and hot water need improving to include the option to set a selection of rooms, or the whole multi zone house to a specific temperature for a given amount of time. Scheduled should also be amendable from the app. These updates would bring significantly more fictionality to the app which, at its core, works.