Icelandair

Icelandair

About this app

With a simple and effective interface, the app provides access to various beneficial features related to your flight, keeping all travel information in one handy location.

GET MORE OUT OF YOUR SAGA CLUB MEMBERSHIP
See your Saga Club and Tier Credit status, earn and use Saga Points, add Saga Club card to Wallet, or use your virtual Saga Club card in the app. You can also register Saga Points for past flights.

BOOK FLIGHTS
Search for your next travel destination, book your flight with auto-filled information, and access booking details in one place.

OVERVIEW OF YOUR ENTIRE JOURNEY
Manage your journey by preordering meals, choosing a seat, or adding baggage to your flight. Check-in online via the app and receive the boarding pass directly. Save your boarding pass in Wallet or share it with other travelers in your booking.

GET NOTIFIED ABOUT YOUR FLIGHT
Receive notifications at the right time and stay informed at every stage of your journey.

Ratings and reviews

The app simply does not work. It doesn't matter whether I enter my Saga Club number or my email address, I get the same error message each time: "You haven't verified your account. Please check your email for a verification link." But then they never send the link. Checked spam folder. Nothing. Uninstalled and reinstalled the app. Nothing. Reached out to customer service multiple times on the glitch. Their responses were useless.

Possibly the worst airline app I have ever used, with so many issues, but the most unbelievable was, while boarding on a DUB to BOS flight, my boarding pass for the first leg of the flight just disappeared from the app after my wife had her pass scanned. The flight info was still there, our boarding passes for the second leg were there, but not for the first leg. Her pass and mine were gone, leaving me on the wrong side of the gate with no boarding pass. Unbelievable!!!

Easy to find what I was looking for most of the time. I am not sure the app has any real advantages over the website,so I am expecting a flood of marketing from "partner companies". Not looking forward to that. Quite hard to find the boarding pass to print it in advance. Lots of ads for upgrades, food, car rental, but since they work on my husband who bought food, they obviously work, so I'll live with/continue to ignore them. 😉

What's new

Pre check-in flow to submit documents
Take climate action on past flights
In app, store review pop up
Standby information
General maintenance and bug fixes