J Fek
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Was only really useful for reporting/updates on power outages, and paying your bill. 2+ months ago changed the preferred payment method to another bank acct. Twice they've still pulled it from the original account ($300+ both times) bringing the balance to below what my other bills in that acct draw. After the 1st time, I flat out deleted the original payment method from the app, and still had it drawn from there. Was told that the payment section of the app "just sometimes doesn't work." Great.
4 people found this review helpful
NC “PrblCse” Britton
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UPDATE: USELESS! DELETED! I just downloaded this & it doesn't work! I already have an account setup on line so I used my information from that. It knows I have an account because I get the pop up with the last 4 of my phone # to do 2 step verification. I get the 6 digit code, when I put it in it sends me right back to the sign in page! 😡 I tried about 6 times & finally gave up! Fix this please! An app is supposed to make payments easier not impossible!!! 🙄
7 people found this review helpful
Frank Scafidi
Every time I go on the app to look at something including my bill and usage, it tells me they are having technical issues. What is the purpose of having this app other than taking up space on my phone?