Laura Holbrook
Machines had credit card scanners that did not work, so i had to install the app. You must load a minimum of $10 to your account before knowing what a load costs. App worked fine to run both machines, and even tracked the time on the wash and dry cycle, which was nice. The app offers an easy way to request a refund and said to expect 2-3 business days to process. It's been 8 business days, 11 calendar days, and my refund has not been processed. Would give 4 stars if refund were timely.
1 person found this review helpful
Anthony Gipson
Standing in the laundry room but "Location not found." Doesn't recognize QR codes on machines, put the machine number in and it still doesn't work. Uninstalled and reinstalled several times and it still doesn't work. Terrible app
1 person found this review helpful
T W
When the app works it's great but when it doesn't work, 95% of the time, it's awful. There is no easy way to get help when the machines break, especially after hours. Would rather pay with quarters.
1 person found this review helpful