MyCareLink Heart™

Medtronic, Inc.

About this app

Patients with Medtronic heart devices that have Bluetooth® wireless telemetry can download this app for free and use it for remote monitoring. The app can be used to automatically send heart device information to your clinic – wherever you go. Cellular and Wi-Fi availability applies. To get started, contact your doctor to confirm your enrollment in the Medtronic CareLink™ network.

To learn more, visit www.MCLHeart.com.

Important Safety Information: www.medtronic.com/MCLHeartISI.

The MyCareLink Heart™ mobile app has requirements for your phone or tablet and operating system (OS) version. The app cannot transfer data between your heart device and the Medtronic CareLink™ network if those requirements are not met.

The requirements for your phone or tablet and OS version will change over time. You may need to update, or replace, your phone or tablet and OS to use the app to transfer data between your heart device and the Medtronic CareLink™ network.

Talk with your heart doctor for additional monitoring options.

All patient and clinical data are fictitious and for demonstration purposes only.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Medtronic is under license.

Medtronic, Medtronic logo, and Further, Together are trademarks of Medtronic.™ Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

Medtronic
710 Medtronic Parkway Minneapolis, MN 55432-5604 USA
Tel: [phone]
Fax: [phone]
medtronic.com
Toll-free: 1.800.328.2518
(24-hour technical support for physicians and medical professionals)
UC201903123 EN ©2018 Medtronic. Minneapolis, MN. All Rights Reserved.

Ratings and reviews

Theoretically, this app does what it is designed to do: connect to my implanted heart monitoring device and send that data to my doctor. However, there is no feedback to me, the user/patient, on what it actually does. It would be nice to be able to SEE some of that data. I get more information from Fitbit/my Pixel Watch than this. Also the app regularly (and quietly) crashes and stops responding, requiring it to be forcibly restarted. I only hope it's not losing data when this happens.

Like others have said, the app is overall unreliable. No sense in repeating all the problems already noted, but I experience them all. If the device itself worked as poorly as this app, I would likely be dead. It is a bit annoying to have the app shut itself down then get a message reprimanding me for not keeping the app running! I didn't close the app; it closed itself. I wish this app was as reliable as the app that puts a clock on my screen. I don't need to start that over every day or so.

I hate to sound like I'm piling on, but what others have said is true: the app is simply awful. It regularly crashes and fails to relaunch itself. When you notice and relaunch it manually sometimes it takes it several minutes to start communicating with your device again. It is horribly coded and Medtronic doesn't seem to care. (Last update 10 months ago despite reviews reporting issues.) I don't think my doctor trusts it. They got the data from my ICD instead of using what the app sent.

What's new

Thanks for using MyCareLink Heart! This release includes:
Minor updates
UI enhancements