Zaxbys

Zaxby's Franchising, LLC

About this app

Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Features include:
Earn 10 points per $1 spent. Pro tip: Save up your points for something extra special later.
Zaxbys delivers. Select your go-to delivery service in the app to have your cravings delivered straight to your door.
Skip the wait. Place your order to grab in-store or choose curbside pickup — we’ll have it ready when you arrive.
Save your faves. We’ll save your favorite orders and store locations for next time.
Use gift cards. Whether you want to digitize a physical gift card or send an eGift card, you can do it all in our NEW app.
Feeding a crowd? Our platters and catering options have you covered.

Ratings and reviews

App needs an update asap. There are a lot of fast food restaurants with rewards and deals that ACTUALLY work. I ended up eating there instead because their app is much easier to use and actually works. Consider getting a team that specializes in this. I backtracked on ordering from here 5-8 times, which could have been easy revenue for Zaxby's.

This app does not function. No matter how good my service or wifi is, I am unable to place orders. First I can't get it to actually respond to my selections, it loads slower than anything, and then I finally manage to get my order together only for it to say there is an issue with my order and to try again or try another store. This happens for every location in my area, at all hours of the day. I have rewards I can't use because the app won't let me use them.

I was using it for quite a while but it now refuses to believe my email address is an email address. I use a Gmail address that includes a + to allow for easy tracking and unique addresses per vendor. That's one heck of a big fail on Zaxby's software vendor. It doesn't matter how good or convenient the rest of the app is if it's going to make it's own definition of what an email address is.

What's new

Thanks for using the Zaxby’s app! This latest version includes experience enhancements and bug fixes.