Starbucks® Japan Mobile App

Starbucks Coffee Company

About this app

The official mobile app for Starbucks Japan. The Starbucks® Japan app is a convenient way to discover new favorites and pay in store. Rewards are built right in, so you’ll collect Stars and start earning free drinks and food with every purchase.

Pay in store
Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards.

Home
Access everything you need. Rewards, promotions, eTickets and much more.

Starbucks® Rewards
You can earn Stars by paying with your web-registered Starbucks Card. Earn many Stars to redeem them for different “Star Rewards”. Different rewards are available for different membership statuses.

Starbucks eGift
It’s easy way to send eGift via LINE and other social networking services. You can enjoy creating original message card with your favorite photos.

Digital Starbucks Card Gift
It's a new way to send and receive the Starbucks cards. You can put any amount from 1,000 yen up to 30,000 yen on a card.

Stores
See stores near you, get directions, hours and view store amenities before you make the trip.

Menu
Browse food and drinks and quickly find everything you need to know.

Notification (Inbox)
You can receive information via Inbox and push notification. Additionally, You can receive special offers and Starbucks® Rewards information when you login.

Ratings and reviews

Choosing the store isn't straightforward. also, inability to pay by credit card is a big downer. you are only allowed to charge your account, which leaves your ballance on number that's useless. This forces you to charge again and have some money in your account at all times. changing your order items is also difficult. You have to remove and add another item every time you want to change anything.

There's two things I would like from this app: 1. English support; Starbucks is big & international enough that I think that's a reasonable request. 2. Favourite orders; since there's lots of customization options at Starbucks, it can take a while to put in each order. It would be nice to pick a few customized drinks that I can easily order.

Can not update payment info, no matter which credit card I use, even though current credit card on file is from the US. It says to talk to my bank, and Chase says there is no issue on their end. No option to use alternative payment methods (PayPal, GPay) as default like in the US version. Don't understand how a company as big as Starbucks can't make a consistent app and user experience across different regions.