Talkspace Therapy & Counseling

Talkspace

About this app

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a professional licensed therapist in your state from the comfort of your device and message via text, audio, and video. Whether you need personal guidance or relationship advice, Talkspace is here to support you.

HOW DOES TALKSPACE WORK?
Tell us your preferences for therapy, including relationship advice, help with anxiety, and managing symptoms of depression, and you'll be matched with a professional therapist in your state the same day. You can send your therapist unlimited text, audio, picture, or video messages from anywhere, any time—you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE EFFECTIVE?
Online therapy through Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety, reducing their overall stress levels. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more, highlighting its effectiveness in providing professional mental health support for reducing stress, helping with anxiety, improving relationship dynamics, and treating depression.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?
The Talkspace provider network boasts thousands of professional licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues online, including depression, anxiety, substance use, stress, relationship advice, PTSD, and more. Our therapists are adept at managing therapy sessions, making them as impactful as in-person consultations for reducing stress, providing support, helping with anxiety, and effectively addressing depression.

IS TALKSPACE SECURE?
Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA), ensuring your online therapy sessions remain private and secure. Whether seeking advice on mental health, relationships, anxiety, or depression, you can trust that your conversations are confidential and that we are here to support you. For more information, please find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!
We’re always happy to connect with our users and receive feedback online. Whether you’re seeking help with anxiety, depression, or general mental health support, we’re here to assist.
Email us: [e-mail]
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy

Ratings and reviews

The app itself is okay. Minimal but functional. There's room for improvement. The service is serving a need that a lot of people have but otherwise wouldn't have access to for many reasons. Not every provider (therapist) is great. But good providers do exist. The search for a good provider can be frustrating and take time, but it is worth it. There are documented issues with the app based therapy business model (in general not just Talkspace), but don't throw out the baby with the bathwater.

I absolutely love Talkspace and my therapist! The literal only complaints I have are with the app itself. Id love to see these added: Dark mode, A profile option for the clients (for our therapist - if nothing else an option to add a profile picture..). The app can be slightly glitchy at times, but it's not enough to be a problem. I'm giving 4 stars until some more features have been added, but overall a good experience!

They do not provide access to a customer service hotline anywhere on their app or website that I could find. Google it. They want to force you to use bots with extremely limited options for addressing concerns & issues. There is no way to schedule 60 minute sessions. This company seems designed around milking insurance companies and out of pocket payer's wallets, rather than providing convenience, a user-friendly experience, or value to the customers. I'm exceptionally disappointed.

What's new

This release improves performance on certain devices and fixes several bugs in. If you have questions, email us at [e-mail].