I've only used this app for a short time but so far I'm really liking it. My counselor seems very caring and responsive. It's a lot cheaper than in office counseling! Which is one of the main reasons I've put off counseling for so long. It's nice that you have the option of emails, instant messaging, phone calls, and/or video chat. Also, the fact that I don't have to schedule appointments if I don't want to is amazing! It makes it a lot easier with how crazy life gets sometimes.
Like i wanna do it the price is not bad. But damn 45 a week i cant afford that :/ and it says it will charge the whole 3 months way out of my wallet. At least i gave it a try. A free trial would have been nice
My experience with the counselor was great. However their ability to maintain phone connections and video connections was beyond poor. Customer service was the worst I've ever experienced. They have a template response to everything. Reading through some of the reviews you can see that in the replies. Very pricey service for no customer support and unreliable connection. Would not recommend.
BetterHelp is AMAZING. My therapist is available when I need him and really helps me to see both sides of my life situations. I know it seems pricey but my advice is to try it for a month and see what happens. The worst that can come out of it is you learning something a little different about yourself. Thanks!
App is mediocre. The service itself is sketchy: Deceptive billing and horrible customer services. The app is useless without subscription which is very difficult to cancel. Good luck and look elsewhere.
screw this app. turning away people who finally got the courage to seek help is basically telling them to go kill themselves. thanks guys when i kill myself i'll give you a shoutout for your encouragement.
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