Lynne Edin
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Often times when trying to record a SS activity done on zoom or video, I hit next ant gies to a blank screen that says: "Undefined Fatal Exception". No clue what that is but frustrating. Sometimes also locks into a blank SS Go screen and can't. As of 2/19/21 the app has been working well. I can add additional activities, it has not gone blank on me, and I am able to maneuver around far better than a mont ago. Thank you for fixing some of the previous bugs. LE
123 people found this review helpful
Tivity Health, Inc.
16 November 2020
Thank you for the feedback. We're sorry to hear you are having issues recording activities. We recently fixed the issue, so please be sure to update your app to the latest version. For further assistance please contact SilverSneakers customer support at 888-881-7776 or support@silversneakers.com and we'd be happy to assist you!
Shelley E
Doesn't integrate with SS online. Very frustrating. Also doesn't have a search option, but then neither does the laptop site. I love the on demand videos, but unless I favorite them, cannot ever find again. I'll stick with Withings and Samsung Health to record my workouts. So glad this is free. I wouldn't pay a nickel for this. Again a very frustrating app!
116 people found this review helpful
Michael Perrone
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Works fine when you can log in, but frequently just goes in circles at log in. Have had to delete and reinstall several times. About to give up on it. 2/2/21 - Changed to one star as it has gotten worse. Twice, I have been able to log on, started my walk, even checking after a few minutes to make sure it was recording. When I finished these walks, it had gone back to the long on page, recording nothing. Am done with it.
77 people found this review helpful
Tivity Health, Inc.
1 February 2021
Thanks for the feedback and we're sorry for the inconvenience this has caused. We recently released a fix for this particular issue, simply update your app to the current version and try logging back in. If you continue to experience issues, please contact our customer support @ 888-881-7776 or support@silversneakers.com and we'd love to help!