Trek Central

Trek Bikes

About this app

The Trek Central app seamlessly connects with your bike so you can customise motor behaviour, track your activities, get real-time range calculations and use navigation features to figure out where you're going. You'll also get suspension set-up recommendations, service reminders and more!

YOUR PERFECT TUNE
Use Trek Central to adjust how the assist from your motor feels. Adjust Max Power, Assist Factor and Pedal Response to optimise YOUR ride. Turn it down to maximise range, get better traction or make the bike easier to handle on tricky climbs. Crank it up if you want to go turbo-all-the-time. Note - Tuning options vary by model.

TRACK YOUR RIDE
You can leave your phone in your pocket or pack and still get all the data you want from your ride. With Auto Start enabled, all you have to do is start riding, and Trek Central will record all the metrics including distance, speed, elevation, power output and more. You can also export your ride data to Strava or Komoot, and you can even share your rides to other Trek Central users.

HOW FAR WILL YOU GO?
See how far your Trek or Electra eBike will take you with real-time range calculations.Trek Central shows you how far you can go in each assist mode and will adjust accordingly as you adjust assist modes. You can even find your destination on the Range Cloud map to make sure you have enough battery to get there. Trek Central calculates range using advanced algorithms that factor in not only rider weight and battery capacity, but also topographic terrain data as well as historical rider behaviour.

DIAL IT IN
Trek Central provides customized setup recommendations for your suspension settings and tire pressure. Select models like Fuel EXe 9.9 even incorporate Quarq TyreWiz and RockShox AirWiz sensors that let you know whether your pressure is high, low, or just right with a quick glance at Trek Central’s Ready to Ride screen. One-click connect pairs your sensors to your phone automatically when you connect to your bike.

*Please note that the Trek Central app currently only works with Trek and Electra eBikes equipped with TQ, Hyena or BEP motors.

Find Trek Central FAQs here - https://www.trekbikes.com/trek-central-faq/

Having trouble? Contact our support team for assistance at [e-mail]

Ratings and reviews

Can't use the app if you can not connect the bike. Today, it paired, but a mile into my ride, all throttle was lost. I had to turn off the app and Bluetooth so it wouldn't interfere. This happened again, and I lost throttle/connection as I attempted to pull into traffic. Had to hit the brakes and quickly shuffle backwards. Trek, this is kind of dangerous. Deleting the app and will not use.

I recently acquired this e-bike and was eager to explore its features, particularly the app meant to improve my riding experience. Unfortunately, the app has been inconsistent and often struggles to connect with the bike, leading to significant disappointment. Despite my attempts to fix the issues, it still doesn't function properly. Although the bike itself is impressive, the app's inability to deliver on its promises has left me feeling unsatisfied.

Update of an update, now the Bluetooth has to be paired every single time. The phone is restarted or the app is started. Totally unacceptable. Uninstalling. Does not work on Android. Pixel phones. Crashes on setup. Should have tried this before I bought the bike. UPDATE: THE CRASHING HAS BEEN FIXED. Update of an update. The app tries to pair with my phone at least 50 times on each ride. Unusable!

What's new

V2.6 Release Notes
Motor tuning is now available for select Electra eBikes
Improved account creation and login error handling
Enhanced motor tuning options for Hyena eBikes
eSystem firmware versions displayed for TQ eBikes
Misc. bug fixes and enhancements