Hercules CP Mobile

KioSoft Technologies LLC

About this app

ATTENTION: Only for use in participating Hercules laundry locations.

Hercules CP Mobile is an iPhone/Android application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.

Simply use Hercules CP Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.

• Scan the QR code of your laundry room (one time process)
• Start laundry machines via Bluetooth by scanning QR code on the machine
• Check your card/account balance, and add value to your account for laundry.


For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

Ratings and reviews

You don't need quarters or to fill a card in a machine. Just enter a payment option into your account through the app, and you are good to go. Occasionally, the app doesn't connect with the machine, or the app doesn't load. Restarting my phone usually does the trick. If that doesn't help, uninstalling and reinstalling works.

Much improved, but has to stop trying to turn on/off bluetooth. When using this app, I previously gave it a 1-star review. I still think offline usage is rough, but now that I'm in a new building it's working way better. That said, please please please stop trying to control my Bluetooth. It's nifty, but when my Bluetooth is already on, this app goes and turns it off after connecting to the machine - this shouldn't happen and leads to my Fitbit not syncing for hours if I don't catch it.

This app is super flaky 1) I discovered after a lot of trial and error that I have to hold the phone within a few inches of the QR code on the machine so that the app can communicate over bluetooth. 2) Today, the machine kept guiding me to use the dryer function instead of the washer function. I had entered the correct machine number. Finally I chose one of the preset functions on the washer (normal/delicates), configured that and pressed start. That overrode the bug and got the washer working. Also, it's annoying that every action in the app takes over 5 seconds and I need to login every time I use the app.

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