Scott LaCroix
The app is clunky and difficult to figure out. The worst part is it loads full screen ads when you first start, with a startup delay. Some of those ads are malware click bait "YOUR PHONE IS INFECTED" ads. I'm probably going to throw away the cameras and get new ones with a more reliable app that doesn't use malware beg screens, I'm really disappointed with this. It's a shame because the cameras are pretty good for the price
4 people found this review helpful
JFTECH CO., LTD.
29 September 2024
We apologize for any inconvenience caused. You can skip the startup advertisements or disable them by going to "Me" - "Tools" - "AdHub Ads/Google Ads" - and then selecting "Disable." Additionally, VIP customers who purchase cloud storage service packages can enjoy ad-free pop-up functionality.
Edward Parker
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I I'm trying the app again to determine if improvements have been made. One problem that continues is the changing the site one may try to obtain is difficult due to being transferred to a site that attempts to sell TV subscriptions. One can work around the TV subscriptions but it's not easy. Until I determine there is an easy way to sign up for ICsee without going through an obstacle course of subscriptions that has nothing to do with the cameras. At that time, I will perhaps change my rating.
10 people found this review helpful
JFTECH CO., LTD.
23 September 2024
Received your feedback and evaluation. To further enhance efficiency in resolving issues, kindly provide relevant information through the customer service center on the app's homepage. We will promptly assist you. Wishing you a pleasant life!
Oscar M
I don't like the advertisement pop up when you open the app. I went to the settings to turn it off. But every update turns it back on and have to go back to setting to turn it off again. I don't trust the advertisement because my Spyware blocker kick in. So I feel like this app has some spying into it. I dont feel comfortable with this app. Cameras work great. Just dont like the app advertisement.
33 people found this review helpful
JFTECH CO., LTD.
18 July 2024
You can choose to skip the opening screen ads, or you can go to Me-Tools-AdHub Ads/Google Ads-turn them off. After updating the app, they will continue to pop up, just turn them off. VIP customers who purchase cloud service packages can avoid the ad pop-up function.