![](https://play-lh.googleusercontent.com/a-/ALV-UjVeCFOIwKgG0Viu0Az9CIie__sYDj4xXeGeXQuJiphyCmNRrJng7g=s32)
Christopher Siller
I can not believe how bad this app is. Suuper bulky and slow, barely any features, just redirection to an online interface (which has been poor for years, cant even unsubsricbe from newsletters without a hassle). Unless, of course, you wanna upgrade and pay more money. Those features work. Telekom feels like a lazy giant to me, not putting a lot of effort into its interfaces.
15 people found this review helpful
Telekom Deutschland GmbH
19 August 2022
Hallo Christopher Siller, danke für deine Bewertung. Ich verstehe dich total! Ich werde dein Feedback an unsere Entwickler weiterleiten. Ich kann mich wirklich nur im Namen der Telekom entschuldigen. Ich hoffe sehr, dass sich bald etwas ändert. ^Sven
![](https://play-lh.googleusercontent.com/a/ACg8ocIznEm5aTlcYJmFgNpsAtMACvDZaoNuyrdfpSfEyUofzz68qQ=s32-mo)
Mike Kriz
I'm a new customer with Telekom and I'm unable to add my contract to the app. The "Add a service" button, which seems to be the button I'm supposed to use, leads to a blank screen. Everything I need to know is (presumably) available on the website as well, but the app as it is right now is simply unusable. When the time comes for me to renew my contract, this poor app experience could be a deciding factor in whether I stay with Telekom or not.
15 people found this review helpful
Telekom Deutschland GmbH
22 June 2022
Hallo Mike Kriz, das klingt äußerst rätselhaft. Melden Sie sich bitte einmal in unserer Telekom hilft Community: https://telekomhilft.telekom.de/ Wir schauen uns das gerne einmal gemeinsam mit Ihnen näher an. ^Jonas
![](https://play-lh.googleusercontent.com/a/ACg8ocIuJImDTxsVkQE_QBr0gK0rbi33pUzN9iHlksYMdAjR9s6Nzw=s32-mo)
Timothy G
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Does what I need, but has a bunch of bloat. ... Response: Sorry, but I must strongly disagree! EM-Tickets, Magenta-TV, Router/Mash advertisements are bloat that I don't need/want! ... If there has to be an 'Moments'-Tab, at least let everything unneeded rot in there, so I can effectively ignore it! ... Since everything in the overview is lazy-loading, especially above mentioned bloat, there is a lot of visual disturbance. Less disturbance would make the app OBJECTIVELY BETTER!
1 person found this review helpful
Telekom Deutschland GmbH
10 June 2024
Hi. I think that after a short familiarization phase, the design offers a good orientation and overview. I'm happy if you give the app a chance. Kind regards, ^Martin