
Patrick Smith
Freshly downloaded and the app does not load data or work at all. I can't search for stops, can't register for an account, can't buy tickets (because it requires you to load a stop first, which doesn't work and just spins forever). it acts like I don't have a network connection when clearly I do in order to leave this review. I have restarted and reinstalled. I guess they don't want foreigners using public transit?! I've never experienced this bad of a transit app anywhere in the world.
Rhein-Main-Verkehrsverbund GmbH
August 28, 2026
We sincerely do apologise for the problems you have experienced when buying tickets within RMVgo. If reinstalling the app does not resolve the issue, our support team will be happy to assist you: rmv.de/c/de/service/kontakt/kontaktieren-sie-uns/kontaktformular. Kind regards – RMV App Team

Alberto Rodriguez
- Flag inappropriate
- Show review history
Fix your app. I've paid every month for a subscription and randomly, without telling me, it stopped renewing. I try to renew and it just says error. Good one guys. I'm wondering if I should even bother emailing, since I'll get no response or someone telling me I should subscribe twice and wait for a refund lol. It's especially helpful that this happened at the start of the month.
9 people found this review helpful
Rhein-Main-Verkehrsverbund GmbH
March 6, 2024
Please try a new login. When this does not succeed please reinstall the app. If the problem persists after that please contact our customer support: https://www.rmv.de/elpub/creator With kind regards your RMV-App-Team

Stan D
Useless - registered, uploaded payment method, and when the time to buy came - boom - error, contact customer service. CS at the main train station was not interested in fixing the error, but very happy to sell me the plastic card. The app might be good to understand how the zones are working. Google maps is a lot easier to use for trips.
3 people found this review helpful