3.8
81.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Our new app has your travel needs covered
Download and check out all the new features!

Book
We’ve updated our design with you in mind. Book your flights faster and easier using your Aeromexico profile.

Home Screen
Find everything for your next adventure: great deals for the best destinations.

Check-in
Flight departing soon? Check-in and grab your digital boarding pass to skip the line.

My Trips
Take control of your traveling! Review your itinerary and personalize your booking with additional services.

Status
Check flight status in real time.

Profile
Your Aeromexico profile keeps important information for personalizing your travel experience.

Notifications
Turn on notifications to receive regular promotions and updates on your flight status.
Updated on
28 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App activity
This app may collect these data types
Location, Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
80.7K reviews
JUAN GOMEZ
3 November 2024
*1/5 Stars* *Worst Airline App Experience Ever!* I'm extremely disappointed with the AeroMexico app! It's been a frustrating experience from start to finish. The app constantly crashes, making it impossible to use. Every time I try to check-in, access my boarding pass, or manage my flights, it freezes or shuts down. *Key Issues:* - Constant crashes and freezes - Poor navigation and user interface - Unable to access boarding passes or flight info - No reliable notifications
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Erik Johnson
15 September 2024
I have tried on multiple devices, this app simple does not work. It constantly displays error messages, signs me out for no reason, and is very confusing. Completely ridden with bugs. I tried for hours to purchase a seat so I could have an aisle. It looked like it went through, but then I was charged for nothing and ended up paying for a middle seat in the back of the plane. Avoid this airline and their app at all costs!
10 people found this review helpful
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Evelyn Aguilar
3 October 2024
They closed the doors 1 hour and 30 minutes before it was scheduled to start boarding. I called to see about getting the next flight, and I was charged the same as buying another ticket. So I would not recommend this airline. They said you were supposed to arrive 3 hours before and that it was said verbally, it wasn't. I used plenty of airlines, but this was the most difficult one. Their phone service agents won't be of help. Good luck and save your money. Ruin, my birthday trip
3 people found this review helpful
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What's new

We keep updating the features of the app to improve your experience.
Update your App and travel easily and safely!

App support

About the developer
Aerovías de México, S.A. de C.V.
amsoportedigital@aeromexico.com
Av. Paseo de La Reforma No. 243, Piso 25 Cuauhtémoc, Cuauhtémoc Cuauhtémoc 06500 México, CDMX Mexico
+52 56 1872 3150

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