LiveHealth Online Mobile

American Well Corporation

About this app

Speak with board-certified doctors, licensed therapists, psychiatrists and more through live video on your smartphone, tablet, or computer. LiveHealth Online is an easy and convenient way to get the care you need whether you’re at home, at work, or on the go! Download the app and sign up to get started.

24/7 virtual urgent care with board-certified doctors for the whole family.

Counselling and talk therapy with licensed therapists.

Scheduled consultations with psychiatrists.

Primary care, dermatologists, dieticians, lactation consultations and other benefits may be available depending on your health insurance.

Ratings and reviews

1. The call would not connect. The app said another program was using mic but no other apps were open. 2. The supposed technical support number gave a prerecorded ad and nothing else. The ad sounded like a real person but when I didn't say yes to the product (an emergency button device), another prerecorded voice came on saying it couldn't help me and it would transfer me. Then it hung up. This service seems shady. I'm informing my insurance about this.

My doctor (Steven Kwoh) had been excellent. That being said, this latest update that completely reworked the app and how everything works, is absolutely atrocious to use. The previous version had its issues, sure. This update switches you back and forth between the website and the app at what seems like random, both the website and mobile version had their own bugs and issues, I can't even list them all due to the character limit. I would give this new update zero stars if I could.

Constantly glitches when I try to log in. I have tried typing in my password. But I am bounced to the email part of the log in page at least 4 times before I get into the app. For sick people, this is annoying. I did call support when I first had this problem. I have had a successful visit with the app. I'm not able to get in to a Dr office when I want to, so this is helpful. Just somebody please fix the log in bouncing problems.

What's new

New look. New features. Same great care. Update your health insurance information and confirm your account details to access the new and improved version of LiveHealth Online.

What’s new:
• User experience improvements
• Faster, more reliable access to care using the latest secure technology
• New virtual care services for some health plan customers
• Ahora puedes ver la aplicación en español