ATB Personal - Mobile Banking

4.2
11K reviews
100K+
Downloads
Content rating
Everyone
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About this app

You asked for a better mobile banking experience—we listened! The new ATB Personal mobile banking app is faster, easier to use and has a new look and feel. It’s about making everyday banking work for you:

- Spend less time banking with fast access to account balances and transaction details.

- Move your money around quickly and securely. Pay bills and transfer funds (including future-dated and recurring transactions).

- No ABM? No problem. Deposit cheques or send and receive money by INTERAC e-Transfer ® on the go.

- Bank confidently. Robust security features including encrypted passkeys, biometric and two-factor authentication and advanced fraud detection keep your online banking safe and private–guaranteed.

- Manage your contacts and preferences. Give feedback or ask for help.

- We’re always working to improve your digital banking experience. Learn about our latest features and tell us what else you’d like to see.

Download the app today!



TERMS & CONDITIONS
https://www.atb.com/siteassets/pdf/personal/atb-online-access-terms-and-conditions/personal-online-terms-and-conditions.pdf

SECURITY
Learn how we keep your money and personal information secure:
https://www.atb.com/company/privacy-and-security/online-guarantee/

LEGAL
When you select to install the ATB Personal app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the ATB Personal app from your device.

Learn about our privacy policy:
https://www.atb.com/company/privacy-and-security/

CONTACT
If you run into any problems while using ATB Personal, our Client Care team would love to help. You can reach them at 1-800-332-8383.


®* INTERAC, the INTERAC logo and INTERAC e-Transfer are registered trade-marks of INTERAC Inc. Used under license.
Updated on
21 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
10.8K reviews
Miranda Harsch
16 October 2024
This is by far the worst banking app I am forced to use. I often have to close the app after signing in because it won't load my information. At least once a month it will allow me to log in, only for it to open to a blank screen. I will try closing it and logging back in several times before I just give up. I have attempted to delete and redownload the app and check for updates, but nothing fixes the problem. It's frustrating to the point I have primarily moved my services to my other bank.
3 people found this review helpful
Did you find this helpful?
ATB Online
9 November 2024
We’re sorry to hear about your concerns. In launching our new universal login experience, we are working hard to improve the security of the platform while simplifying the mobile experience with encrypted passkeys. We appreciate your review and are working very hard on a fix, where you should see changes very soon.
Talia Morrell
24 October 2024
The app was fine, but after being updated it just redirects to my browser (???), additionally it keeps crashing, or telling me there is an error and it won't load my accounts properly. It is mind blowing to me that ATB cannot have a functional app with how often the company discusses their successes in the news. Please put some of that bottom line to your app development.
1 person found this review helpful
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ATB Online
9 November 2024
Hi Talia, We’re sorry to hear about your concerns. In launching our new login experience, we’re working hard to improve the security of the platform while creating a consistent login experience across our digital platforms. We appreciate your review and we take all of our client feedback seriously.
TheTech9
24 September 2024
Used to be great. Has gotten steadily worse since 2019. Feature after feature keeps getting removed. Now it isn't even an app it's just a glorified redirect to... My DEFAULT BROWSER? C'mon guys this is not an improvement. My best regards to whoever is doing their best over there. I'm sorry they're making you create these shells of apps. I can only assume it's budget cuts or new security threats or something.
9 people found this review helpful
Did you find this helpful?
ATB Online
2 October 2024
We’re sorry to hear about your concerns. In launching our new login experience, we’re working hard to improve the security of the platform while creating a consistent login experience across our digital platforms. We appreciate your review and we take all of our client feedback seriously. For further assistance, please call us at 1.800.332.8383

What's new

What’s new in version 6.0.5 (400095199)

Improvements:

A universal, web-hosted login to ensure a consistent look and feel across ATB digital properties

An (optional) encrypted passkey authentication for improved biometric security

Bug Fixes:

Fixed an issue where logging in without a verified email resulted in interruptions to INTERAC e-Transfer flows