saul knipses
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This was great while it worked. Then I changed phones and it will not reflect my paid status. The unlock code is considered "used." Support is shockingly bad. I will start a charge back with my credit card company. Update: I got a phone number for ESET. The person there figured out the issue, then had a callback scheduled for me by tech support. But I figured out that I could switch accounts on my phone and reinstall. So I have upped the rating. That said, this was a terrible experience.
25 people found this review helpful
Hello, feel free to contact us at: play@eset.com if you need some help. Thank you!
Raschelle Conner
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I still have on my phone until my current subscription expires. Recently it's been blocking calls from people in my contacts. So I had to disable the call filter in this app. I'm using call filter through Verizon and they do not block my contacts. For the last week though I was missing very important phone calls. Including my son, who couldn't get through to me. Please fix soon. Update Add'l: I asked them to reconsider giving me a refund, and they issued it after the 30 day period. Thank you.
25 people found this review helpful
Hi Raschelle, if you think something is not working properly, we can track down the cause if you follow the instructions at http://support.eset.com/kb6472/ to create a support request directly from the application. Thank you for your help.
A Google user
I've been using ESET Mobile Security for about 5 years now and I couldn't be happier. How do I know it works? Easy, I've had zero security issues. Maybe it's a coincidence or maybe it's ESET silently standing guard in the background. But if it ain't broke why fix it, I'm definitely not going to risk it and disable ESET to find out. ESET does an amazing job of unobtrusively protecting my devices and more importantly my personal information from malicious attacks. Its a set it and forget it app.
44 people found this review helpful