![](https://play-lh.googleusercontent.com/a-/ALV-UjVqYmc77OIgVVA1NE3Qr5qTPQqqVwJ3WtJNDhRlja_whUhU3aorgw=s32)
Roxsanne Patel
If i could give it less than 1 star, i would. The interface in no way is intuitive. Which means it wont help older people transition to paperless traveling. The buses live locations are almost never available. With technology having come so far, you'd think at least being able to track the bus would be an essential part of a Bus App. But the app never tells you if the bus is canceled, delayed, broken down, anything. It's painful to use this app, but I'm helpless.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVY63R7Rsdba7N7kvgtpvlTbF0TgmO2xoIfcdFB9rKFLf60dbXKcw=s32)
Ricky Kemp
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Terrible unintuitive user interface. The journey planner is difficult to use and the results are not particularly clear. Location search for the deperture stop is actually your home address, and then the planner doesn't allow you to enter destination? Needs to be totally rethought - make it simple, give us a departure stop option and then destination stop option.
33 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocK3eFKrFPt-JoE3rWibk1t7ReXO1JhweuE6lBavWnKqaZtHDA=s32-mo)
Eden Butcher
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From my experience so far, the First Bus app offers little more than what Google Maps can already do in terms of journey planning. The biggest issue I have is the lack of a "cancelled or significantly delayed" section. Multiple times have I got to the bus stop for my bus to just not show up, despite being told by the app it would.
5 people found this review helpful