Circuit Laundry Plus

1.1
1.86K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry Plus app* lets you pay for your laundry in seconds... just turn up at your nearest Circuit launderette, load your laundry, choose your machine and payment method, select the programme you want to start - job done!

Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.

* Please note that your Circuit Laundry Plus app account is separate to your laundry card account you access from the Circuit website. Sign up is not required for the Circuit Laundry Plus, but does offer additional features such as seeing current room availability and account funding. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

**The app will rely on your phone having a wi-fi, 3G, 4G or 5G signal inside the laundry room to activate the machines and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.

By downloading this app, you agree to the following T&C's:

You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.

The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through a Payment Provider and Circuit will not hold any card details.

You can apply for a refund of part-used top-up credit by emailing us at apprefund@circuit.co.uk with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit or voucher top ups. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.
Updated on
21 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.1
1.86K reviews
Morgan Revie
16 March 2024
The app literally will not open. I had about €40 left on the app and was worried that if I uninstalled it or cleared the storage and cache that I would lose that money. I tried uninstalling, clearing cache, forcing stop, restarting my phone, and even clearing storage. None of it worked, and now I am unable to do laundry altogether. EDIT: tried messaging on website, they were very slow at responding in "live chat."
15 people found this review helpful
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Greenwald Industries
26 March 2024
Good Morning, please email reviews@circuitgroup.com and i will look into this for you- Thanks
Bree Cobb
21 March 2024
I cannot open this app on my Pixel 6a. I restarted my phone, uninstalled and reinstalled the app, cleared storage and cache, and none of it worked. I tried contacting the live chat and they were polite, but entirely unhelpful. They simply said that my phone isn't supported (which I find ridiculous) and told me to get a laundry card. I also tried this app on my Pixel 3 and it could not get past the registration page. I look forward to the day you support real phones.
11 people found this review helpful
Did you find this helpful?
Greenwald Industries
26 March 2024
Hi, sorry to hear you’ve been experiencing some issues. Please contact us at reviews@circuitgroup.com and share as much information as you can. We will definitely investigate your case. Thank you for posting!
Jack Tobias
21 October 2023
continually crashes - multiple issues with cache. Timer on app does not correlate with timer on machine. Terrible experience and hope bugfixes are released soon. EDIT: In response to developer's comments, shouldn't the onus be on you guys to create an app that does not have any of these issues that require troubleshooting from the end user in the first place. Atrocious software you should be ashamed of yourselves.
4 people found this review helpful
Did you find this helpful?
Greenwald Industries
10 October 2023
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at reviews@circuitgroup.com with your contact details and relevant screenshots

What's new

General fixes and improvements