Callie Sturtevant
Biometric login straight up doesn't work and each time I close the app I'm logged out, so each time I want to view something, if I move between two apps, I have to type my username and password back in, open whatever I was doing again, then go back to the other app, and do it all over again when I go back. At least my test results are easy to view.
1 person found this review helpful
jae n
Three stars for the information being there. Minus 3 stars (let's just say I rounded) for an absolutely broken user experience when trying to pay a bill. Even after logging in, the app couldn't show me a bill without a 15? Digit bill number. So I chose the option that I didn't have it. Then it required my birthdate, zip code, and either (an email address or phone number - either of which had to be on file with them) - so that they could send a verification code, which was never sent to either.
1 person found this review helpful
Mark Lillis
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Super buggy. Partial results does not work right at all. View doesn't work correctly with partial results: it forgets older partial results from the same visit. Creates circular screen... cluck view, click view, repeat to same screen. This app used to be good, not so much. Book screen: is gray the highlight color or the no-available color?....how about strike-thru if not available. Too many clicks required to get to booking appointment.... there are just 2 use cases: book or get results.
7 people found this review helpful