Cold Stone®

4.4
3.68K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!

ABOUT MY COLD STONE CLUB REWARDS
+ Earn 1 point for every $1
+ Receive a $5 Reward with every 50 points
+ Enjoy a Buy One, Get One FREE on your birthday

FEATURES
+ Order ahead and pick up at the store
+ Or, get your order delivered right to your door
+ Easily re-order with favorites and recent orders
+ Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Updated on
1 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.4
3.56K reviews
Infinite Volumes
16 October 2024
Love the choices and the pictures that show what it is. What I do not like is the app not working properly. For instance, when trying to order pickup, it doesn't give an option to choose your size for the "freezer" option. I want to order alot for my family but can't due to the app having a flaw.
Did you find this helpful?
Kahala
22 October 2024
Hi there - we're so sorry to hear about your experience & want to make things right! Can you please send us a note to customerservice@kahalamgmt.com & provide the store location you're trying to order Freezer items from? We'd love the opportunity to look into this for you and make things right! Sincerely, The Cold Stone Creamery Team
Randall Brooke
13 August 2024
Using the phone back button or returning to your home screen completely closes the app and forces you to restart your order. Also, literally did not let me pay, instead giving me a "Type Error". When you first load into the menu after selecting how you are ordering, nothing shows up on the menu or previous screen, so you have to select a different sub menu (such as rewards) and then go back to the menu to see the options. It also cuts off the end of the selected menu/previous options.
3 people found this review helpful
Did you find this helpful?
Kahala
20 August 2024
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)
Naomi Doll
22 October 2024
The app has so many bugs. 50% of the time the app is just completely white and nothing loads. Often times it say online ordering not offered at nearby stores even though they do. The app consistently logs me out or makes me reenter my info 10 times. The app almost always crashes in the middle of ordering. In the rare times that the app does let me or order the status of my order never updates or is incorrect Update 1 year later! The app still doesn't work well haha
2 people found this review helpful
Did you find this helpful?
Kahala
25 July 2023
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)

What's new

We've made a few updates!