David Field
The majority of the App works fine up until it comes to payment. The second you select the payment method, the "Pay Now" button becomes live on the screen, which you naturally press. This then activates a circle of doom that does nothing. What should be revealed are the boxes to input your card / payment details before the pay now button goes live. The only way to stop this is to quit the app and go back in. Also the icon for Google Pay is shown on the App, but it doesn't appear as an option.
Pizza Hut Digital Ventures
15 October 2024
Hi David, sorry to hear you couldn't complete your order. Our tech team are working to improve the app so you don't experience this again. Thanks, Pizza Hut App Team
Glenn Thomas
Not a fan of the new update, very slow and prices keep changing after you've added another item. Can't remove a topping and change it for another without it charging an extra 80p when before it used to be free. Added a free pizza through the free slice option and kept charging £3.50 unless I ordered it last. Took me 10 mins to order which used to be done in 2.
Pizza Hut Digital Ventures
17 October 2024
Hi, sorry to hear about your ordering experience on our app. We are looking to fix these glitches with adding deals so you're able to add this in with no issues for next time. Thanks, Pizza Hut App Team
Bola O
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Something has changed and it looks fantastic! I was dubious after reading some recent reviews but downloaded and love the brand new look and feel of the app, it's super easy to use and the pizza deals are better than ever. Lunch for £3.99 will be perfect for the half term. Love the new sourdough/handcrafted pizzas too. Pizza Hut is back to being our favourite pizza place!
Pizza Hut Digital Ventures
23 October 2024
Hi Bola, Thanks for the awesome feedback! We’re thrilled you’re loving the app – keep enjoying those seamless pizza orders! 🍕😊 Pizza Hut App Team