IamResponding (IaR)

Emergency Services Marketing Corp., Inc.

About this app

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by thousands of fire departments, EMS agencies, and incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

Support for Wear OS:
*Real-time incident notifications
*View CAD incident details and access historical incident data
*Respond to incidents directly from your wrist

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact [e-mail], or during regular business hours (M-F, 9am-5:50pm ET) at 315-701-1372. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in Google Play™.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 315-701-1372 to set this up.

Ratings and reviews

This app has serious reliability issues and is most certainly not user friendly. Our dispatch uses this for search and rescue calls and frequently only the members listening to their radios ever respond because we never get notifications or hear the call out through IAR. If it worked the way it's supposed to it would be a good system. But it doesn't and seems to be getting worse as time goes by.

No longer works on my phone. It just spins when I open the app. I have cleared cache and restarted phone withno success. The app at one time was useful. Update. Was able to get it to work by installing the app and then reinstalling it. Works for awhile. Have Uninstaller it 3 times so far. Have not received audio in 5 days. Other members of the department report similar issues. Not a reliable app.

Update: Thank you for fixing the lack of pop up notifications! Since the update there No pop up notifications for Audio Alerts. I only received a audible alert and no notification in the notification bar. This feature was very helpful because if I miss the sound I could still see a notification in my notifications bar . Please fix this. The notification only works in CAD.

What's new

Please call or email with questions/issues or for user training: [phone] or [e-mail]. We do not monitor app reviews for technical support needs or comments.
Includes:
Support for Wear OS