BOB SAGGET
This app and the associated website are the worst software I've ever used in my life. It's riddled with bugs that make it virtually unusable. It's not intuitive and important parts if it doesn't work. I tried to create an I pass account, set it up with funds, etc and received the sticker in the mail. Now, trying to link the sticker to my account, it says "your account has been recognized as pay by plate", but doesn't give you an option to say "no, I actually want Ipass". Garbage.
9 people found this review helpful
Heather Rieger
The app is convenient when it works. I have "enabled" the bio log in at least 10 time and ut fails before I even get to try. I have to keep logging in and it never saves the user name. Often when I go take make a payment, ai geta pop up that says to wait X- amount of time because they are processing another payment and I hadn't made one. It would go through 60 seconds later. It's really annoying...
4 people found this review helpful
Sarah Pfleghaar
I set up the app to pay tolls immediately after I got home. It mentioned that it may take a couple of weeks, so I entered my CC as a for of payment. The app still says I have a zero a balance. After a while I forgot and got an invoice 3 months later for the $18 in tolls AND $30 in fees? Really? I was trying to do the right thing. You can dispute the charges by submitting an Affidavit of Non-Liability...ugh.
109 people found this review helpful