![](https://play-lh.googleusercontent.com/a-/ALV-UjWmXgeUuvasKh6N1jOKNZL9W0F3d5XzverRymbJuV7HnjOdVgTLBw=s32)
jx agn
I loved version 1, so after transitioning to version 2 today, it's very underwhelming. My lights automatically paired when I signed in, but it won't let me change the light settings. I keep hitting Save and Apply, but it doesn't do anything. I can only change the color/brightness by talking to Alexa, and it just makes the process inconvenient, especially since my place really needs lights. Version 1's sliding scale for brightness and vibrance was much more user-friendly.
Signify Netherlands B.V.
19 July 2024
Hi.
Your review is much appreciated and we would like to apologize for the issues you encountered upon migrating to the updated WiZ Connected application.
To assist you immediately on this as we truly understand the importance of having working lights in your place, please reach out to us by going to (Settings > Help Center > Live Chat or Email).
![](https://play-lh.googleusercontent.com/a-/ALV-UjUbZkdCOBCbK9fpp1FLuT2S4RrLYE68mnkfo3d-7A7Pb7-D_dbJ4g=s32)
Annika Fear
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The buttons for the sign in options vs migration should be much clearer, maybe a list style. The hotspots for the on/off toggles are tiny. The ability to control multiple rooms without setting up a scene would be great, I can't apply any given color or theme to multiple rooms at once. The bulbs are great, the app could be a bit more intuitive
1 person found this review helpful
Signify Netherlands B.V.
9 July 2024
Hi. Thank you for your valuable feedback on the Wiz app! We appreciate you taking the time to share your thoughts. We're constantly working to improve the app's usability and functionality. For any other assistance or feedback, feel free to reach out to our support team via the apps by going to (Settings > Help Center > Live Chat).
![](https://play-lh.googleusercontent.com/a/ACg8ocL9Y4w4EW1rwGU1stqVGgsumZOF8gx9N99UzQzfK9eaM2QSEA=s32-mo)
Tony Devoto
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One or two versions prior, I was unable to pair my lights. Unfortunately that was my first experience with this "newer" app release. Well if you can't pair your lights, the entire reason for buying these lights is defeated. Luckily I gave it another shot after some app updates and it's working now. Quality control needs to be greatly enhanced. Support was useless to my dilemma as well, but I guess they were never going to be able to help me with a broken app. Frustrating lost lots of my own time
2 people found this review helpful
Signify Netherlands B.V.
9 July 2024
Hi Tony.
Thank you for leaving us a review and we would like to apologize if our support team did not manage to resolve your issue.
We are happy to learn that your lights are working fine after the recent updates and if you require assistance, please reach out to our support team again and rest assured that they will do their best to assist you.