NZ Post

New Zealand Post Limited

About this app

Our mobile app is now better than ever. Never miss a parcel again with better visibility, parcel management and easy access to all your favourite tools.

Easily access your favourite NZ Post tools
• Tracking
• Find a price
• Find an address or post code
• Find an NZ Post store or service

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours

Improved login security & features
• Improved login experience – no need to keep signing in if you’re active within the app every 30 days (or more often)
• New to the app? No need to create an account – just log in using your NZ Post website login details.

Improved visibility and sharing
• Enhanced tracking list filtering and sorting options
• Swipe left to easily remove your old tracking cards
• Share your tracking info to another app or platform without leaving the app
• Opt-in (and out) of parcel notification emails to hear the latest updates

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours •

Ratings and reviews

Every few days I have login the app and type in my user name and password. Use to be good and no problems, now it's comes to the point in not useful anymore just use browser as asks the same thing (user name/password). And yes, I tried everything, restart, remove, add app again, update to latest version, bla bla. Several days, no response from NZ Post. They are probably too busy with making staff redundancy until there is none left!?

2 parcels picked up at the same location, same time and day, yet the second parcel is still in the north island, stuck in wiri since yesterday while my other parcel is here with me right now in the south island. Considering NZpost has upped their prices, I expect tracking and better updates if you're gonna increase prices, poor job, no better than Aramex, at least Aramex doesn't cost an arm and a leg. EDIT: Can't access app, just loads, rendering tracking useless. I'll be sticking with Aramex

Nice attempt but most of the time I just end up using the website because it doesn't stay signed in and switching apps to use a password manager from the sign in screen, which is a web browser rather than native screen, closes the browser so it's impossible to sign in that way. And the app's UI in general is just jankier than the website's.

What's new

Bug fix: Resolved an issue with adding a parcel using a tracking link