UL

Kollektivtrafikförvaltningen UL

About this app

In the UL app, you can search for your trip quickly and easily and buy tickets for our buses and trains.


Search travel:
• Quickly search for your trip from your current position or by choosing where and when you want to travel.
• The search results show various travel options and possible walking distances to the stops as well as a map that makes it easier to find the right one.
• Save your most frequent trips as favorites. Use the heart in the search results to favorite a trip.
• Keep an eye on the bus and see where it is directly on the map.


Buy ticket:
• Buy a single ticket, 24- or 72-hour ticket in just a few seconds.
• Pay easily with Swish, credit card (Visa or MasterCard) or travel funds.
• If a ticket reader is on board, tap the phone with the ticket towards it, otherwise you will show the ticket to the bus driver or train host.


Traffic disruptions:
• Any traffic disruptions or delays are displayed along with your search result.


You need an internet connection to be able to buy tickets and apply for travel. The app also needs to have access to the mobile's location function to be able to suggest travel options from your current location.


Accessibility:
https://www.ul.se/tillganglighetsredogorelse-ul-appen


See you on board!

Ratings and reviews

Too much fine print for my liking. For instance, the student ticket says you just need a valid student ID. If you go to the website, it defines student IDs as applying to some gaudyapps and going through a convoluted process to get an SL logo on a digital card. They could make it more secure so folks don't by the student card by mistake, such as adding more details,or just having their own student service. Then again the likely answer is they profit from the difficulty, means more surcharges.

The ticket inspection checked my student ticket. At the time I was in Sweden for less than 2 months on my study. I didn't have a Mecenat and they gave me a fee even thought they could see I am a student and I could prove it. I though it is going to be fine since I am a student and had a ticket. But, when I appealed the fee they declined my appeal claiming I should always have Mecenat. How can you be so brainless? It's a student city! Have some understanding. I even had a ticket! We are new here.

Really horrible app (words I usually don't utter). 2/5 stars (now 1/5) for finally working. Please, take help by Västtrafik which has a much better app. X-trafik has the same foundation as your app but works much better. Need to improve: 1) Not all departures are shown in the app... 2) I took me 4 tries to pay (with the same method). It kept on denying the purchase. 3) the design/UI is... Let's just change it completely. Update 2025: 1/5 - tip for improvement: Way too many.

What's new

Bug fixes, better support for Android 15 and more optimizations.