Bridgett Pullins
- Flag inappropriate
- Show review history
What is wrong with the app it's been down for quite some time now. I am sure that y'all have recognized this issue being there was an update. I would like to know when the app will be up and consistent without interaction. The convenient way to check my account is to log into the app this cannot be done if your system is not accurately working. I am being inconvenience I cannot: • Check my account balances • Monitor recent transactions
PREMIER Bankcard
June 17, 2024
Hello Bridgett, we’re sorry to hear about your issue with the app. Can you please reach out to us with more details at mobileappsupport@premierbankcard.com so we can research this further? We would like to troubleshoot the issue and provide a resolution. – Thanks, Scott
Carina Valentino
so far I'm very happy. It took a while to get my card. I was a little sketch at first, I've never accepted a credit invitation. I'm disabled and on a very tight fixed income, so am on the alert for scams. $30 might not be a lot to most people, but for me, losing $30 means less food or other necessities. after trying out the card on one of my apps & seeing it go through, gave me the assurance I needed to go ahead & make the minimum payment. so far they seem very legit.
42 people found this review helpful
Mark Lamb
Honestly, I do not normally like to be negative about a company but seriously feel they want you to miss payments. No auto pay on the app. Even when every other company has it. Charges you $38 for a late payment plus your $8 a month maintenance fee. Doesn't even seem like you can set up more than one payment at a time. Honestly, I missed my payment and immediately went on to pay it and then went to set up my next payment, and it would not let me do it. I guess til my first payment went through.
17 people found this review helpful
PREMIER Bankcard
April 15, 2024
Hello Mark, thanks for sharing your feedback with us. I’ve forwarded your feedback to our developers regarding an auto-pay option. We are always looking to improve our mobile app experience. Please keep an eye out for future updates! – Thanks, Josh