SNCB/NMBS: Timetable & tickets

SNCB / NMBS

About this app

Almost a million travellers use the SNCB app every month. The official SNCB app gives you an overview of how you can easily and quickly plan your train journeys in Belgium.

Follow the timetable in real time, calculate your route or buy your train ticket, ... Take advantage of all kinds of possibilities to travel easily anywhere in Belgium.

ROUTEPLANNER

• Calculate your route from door to door with the multimodal planner
• Save your favourite routes and save time for your next trips
• Activate geolocation and make it even easier and more accurate

TRAIN TICKETS

• Save time: buy your train tickets and Multi via the app
• Pay your ticket safely via Bancontact, Visa, MasterCard, American Express, Belfius, KBC, ING or Paypal and save your payment details.
• Save and consult your tickets quickly

REAL TIME TIMETABLE

• Consult real time timetable
• Receive departure/arrival times of bus, tram or metro to complete your journey
• Tune your travel time to the planned occupancy rate

NOTIFICATIONS AND TRAFFIC INFORMATION

• Receive warnings in case of changes to your train (track change, delayed traffic, ...).
• Stay informed in real time of any disturbances during your journey (work, interruptions, ...)
• Receive our latest offers and promotions directly on your phone

Ratings and reviews

Creating an account doesn't work from within the app. First time I created an account on my phone, clicked the confirmation email (I clicked it on my computer), then tried to login on my computer. Says "wrong password", so I reset my password and try to login again, this time it says "A technical error has occurred. Please try to log in again". No matter how many times I login, it still says that... What I ended up having to do was creating a second account all from my computer for it to finally work! Given I think this might be an error on the server-side or something, but this needs to be addressed ASAP. Another issue I found was that on the new purchase screen if you type too quickly in the departure text field the app will crash to a gray screen. Overall a frustrating experience and it makes me worried that the app will stop working when I need it to :(

I used to be able to purchase tickets with relative ease until about 2-3 months ago. There has been a serious of bugs that have rendered the app practically unusable and is even likely deterring passengers from using Belgian trains. Issues ranging from involuntary user log-out to an inability to search train schedules has rendered this app complete garbage. Will avoid using SNCB train at all cost until fixed.

It's basic functions are ok but I have two issues: I can not search for the app as NMBS (have to use SNCF), this is because my phone it set to English ( is ok for phones set to Dutch). Some actions in the app have haptic feedback (as there is no option to turn this off this is a bug, I could live with it if it would respect general haptic feedback settings but they are off)

What's new

Hotfix: Keyboard Display Issue
We’ve fixed an issue where the keyboard was not appearing when users needed to type within the app. This update solves the issue.