Ronald Babcock
Don't service pass add ons. You would think buys a service pass to add data would allow to use the data network at full speed, but nope they do not. At least my experience with them. They seem to run slower then normal. I bought a 3 gb Data service pass for 15 bucks and I'm getting any faster service then if I had run out of data. It is scam and money grab lucky mobile
Lucky Mobile Canada
August 15, 2024
Hi Ronald! Thank you for your feedback. For us to assist, please contact customer support via https://www.luckymobile.ca/support/get-in-contact/contact-us. They are available to help you through phone, chat, and through store. Thank you!
Chad Stephens
By far, the best, most affordable "Pay as you go" cellular network provider around. Lucky mobile allows you to control your plan, and at the snap of a finger, change your plan to suit your financial position. You can upgrade or downgrade at any time, and they offer amazing amounts of data for very little. what they offer, and when you look at it, it's like they are paying me to be a customer... a very pleased, and supportive/ed customer. If you are not a lucky mobile customer, you should be!
11 people found this review helpful
IRISH
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App is fine but system and customer service is useless. They respond to say how customer service is paramount below my review but after more than a year and several contacts with them with one pending today they still have not honored the 12 month bonus for auto top up and several years of loyalty. After several tries over the last year and having to push for a manager to listen to reason I was finally able to get them to honor their rewards program as stated.
1 person found this review helpful
Lucky Mobile Canada
October 23, 2024
Hello Irish, we apologize for the inconvenience. Allow us to assist you further by sending us yor account number and brief description of the issue via email at LuckyAppSupport@luckymobile.ca. Thank you!