Servus Mobile Banking

Servus Credit Union Ltd.

About this app

At Servus, we're dedicated to making your banking experience easy and convenient with a mobile app that keeps you feeling good about your money.

Features:
- Open a new daily banking or savings account in a few quick steps.
- Send and receive money quickly and securely with Interac e-Transfer.
- Pay bills by adding a payee and making a one-time or recurring payment.
- Add an extra layer of security with Two-factor Authentication.
- Deposit cheques with a few snaps of your phone's camera.
- Use shortcuts to pin your favourite or most-used transactions for easy access.
- Receive notifications when your account balance or transactions exceed or fall below set limits.
- Use Top-up Savings to automatically save a set amount with every purchase made using your Member Card.
- Use mobile widgets to view your account balance without signing in.
- Move money between your accounts or to another Servus member.
- Sign in using your fingerprint or face recognition.

Contact:
Have questions about your banking? Visit www.servus.ca/about/contact-us

Member Contact Centre: 1.877.378.8728

Address:
Servus Credit Union Head Office
151 Karl Clark Rd NW
Edmonton, AB
T6N 1H5

Website:
www.servus.ca

Ratings and reviews

Hate the new look. Can't see all my accounts and balances on a single screen, so have to scroll and scroll and write everything down. What an inconvenient, inefficient layout. Not intuitive to find anything. Here I thought CIBC's makeover to make their account look like a card (why? serves no purpose) was awful - bad enough to scroll, but at least I could take a picture. On the Servus app, it's one account at a time. What were they thinking????!!!!

This application while a moderate improvement over the last one is not user friendly to quickly access all of your accounts. Logging in also has so much lag, sometimes it just spins on the biometric page for 5 minutes before it actually lets me in. As a person who never goes into a branch the application is my main interface with my banking, if it is not user friendly it makes me seriously consider moving banks.

Finally leaving a one star review because since the new app came out, if my finger print didn't scan right, when it would bring me to the physical password screen, I would type it in and it would say it cannot complete my request. Than I would have to clear all data too make it work again. Well this time, when using the finger print and physical password (copied right from my bitwarden so it was right) it locked me out. I hate having to call for this. Not impressed.

What's new

We're always improving our app to meet your banking needs. This update includes:

- New! Members can now self-serve and renew into Market Advantage GICs.
- Updates to the GIC renewal process with improved functionality.
- Improvements to Scheduled Bill Payments and Transfer features.
- Improvements to the Automatic Mastercard Payments feature.
- General fixes and improvements.