
anna rehms
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So far it was great. No I'm concerned that I'm not getting all of my money. Called today and the customer service rep said they're working on updates to the software / app... I'm missing close to $40. That's from two shifts. That will add up fast if this keeps going.. and I hope it doesn't so I don't have to make other calls to get this sorted out. Loved it until this. Been using the app for well over 6 months with little to no issue that wasn't resolved fast. But this is different..
201 people found this review helpful
DailyPay Inc
August 21, 2024
Hey Anna, thank you for sharing your experience. We sincerely value your input. Our main goal is to ensure you are happy and are provided with the gold standard level of service that we’re known for. We'd appreciate the opportunity to ensure you experience that. Please email us at support@dailypay.com.

jeremy willson
Terrible this app has been letting me down for years now, every time I attempt to try it. I made an account and put in my phone number for work, my employee ID, and my work email, literally nothing works. The worst part about this entire app, is even the customer service is terrible, I've called 4 times now to fix this issue, they claim "I don't have an account" even after I've made two accounts and logged in, after notifying them that, their response is "I don't know" or they hang up.
2 people found this review helpful
DailyPay Inc
September 21, 2025
Hey there Jeremy, thank you for bringing this to our attention. We'd like to help get you in contact with our customer care team and troubleshoot your app. Please reach out to us at support@dailypay.com, and we'll take it from there. Thanks!

Arianna
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Awful app from the beginning. I've had to use it to make payments for my bus fees and etc, I had close to $300 from 2 shifts when I checked last night, checked this morning and its completely gone. No sign of any of my transfers, no fees, nothing in my account. I tried calling, and using the chatting option, neither of them worked. As far as I'm concerned, they might as well have stolen my money.
59 people found this review helpful
DailyPay Inc
August 21, 2025
Sometimes earnings can be delayed by the type of work you’re doing, how it’s being reported, or how much data your company’s payroll department is entering at one time. Our team is always happy to confirm the accuracy of your account and paychecks. Please reach out to us at support@dailypay.com