
Tracee Stabley
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the app keeps closing before it opens. I'll "click" the icon on my android phone, it pulls up, but immediately closes. I've not been able to make mobile deposits, transfers, check accounts, anything in about a week. I am going on a trip soon and need to set trip location for debit card and can't get in to do it. otherwise I'd give 5 stars. edit.. the app still crashes/closes as soon as I click on the icon. I have 7.0.0 version and Samsung galaxy s25 ultra with all updates
13 people found this review helpful
Pennsylvania State Employees Credit Union
May 30, 2025
We appreciate your feedback and we apologize for any inconvenience you may have experienced. The issue has been resolved with the latest version of the PSECU mobile app, and we highly encourage you to update the app to receive the fix. We appreciate your patience, and thank you for being a valued member.

Brett Richards
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Cant login. at first I thought my information was mistyped but noticed it kept saying error on the login. changed what I was putting in, for the case I was wrong or a typo occurred. then it said invalid login information, confirming to me, I was putting in the right information. I can't login to pay a bill and this isn't the first time. please update the app as I have seen numerous reviews for these types of issues for androids. Upon calling the number, the phone operator got me in and helped.
4 people found this review helpful
Pennsylvania State Employees Credit Union
July 24, 2025
We apologize for the negative experience you’ve had with us. Positive service to our members is a top priority for us. If you would like to give us a call at 1-800-237-7328 during business hours with more information, one of our digital banking call center agents would be happy to assist you with troubleshooting the issue.

josh kress
For weeks now I can't open the app. Was fine for years, now idk what to do. I have two phones and neither can open the app, it acts like it's opening it and then it crashes, or alternatively said, it automatically closes the app before I can interact with it. Like, it'll bring up the loading screen that reads "psecu" but closes before loaded. if this crashing issue is fixed, so functionality resumes to how it normally had been for years, 5/5 stars. Until then, it's an unusable waste of space
6 people found this review helpful
Pennsylvania State Employees Credit Union
June 18, 2025
Hi Josh, we're sorry you're experiencing issues. We have released some recent updates to the mobile application. Have you tried uninstalling the app and reinstalling the latest released version 7.1.0? You can also try powering off the device, and try relaunching the application after reboot.