
Sue M
We wanted to love streaming to our smart TV using Spectrum. But we hate it. Setting up recordings is easy on my phone app. But watching them on Roku TV is awful. When you try to ff or rewind, you can't see what you're skipping. It's nearly impossible to navigate to different live channels without going back to the home screen, and you can't pause, rewind or ff live TV. Switching from one screen to the next is very slow. All this might be better if I could use my phone app to control the TV app.
360 people found this review helpful
Charter/Spectrum
March 16, 2023
Thanks for the feedback! If you should ever need direct support, want to ask a question or want provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^ET

Bruce
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"On Demand" is 100% unusable. Whenever I reach the end of an ad break, the app buffers for a moment before the adbreak timer resets, looping the same ad again, and again, and again....Forever. I've not been able to watch a single thing on this app. Outta be renamed to "Adware TV" as the ads seem to be the only thing it can stream. I wish I could give 0 stars.
324 people found this review helpful
Charter/Spectrum
January 7, 2023
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^ET

Deborah Williamson
This app is a major disappointment. Many channels are messed up, audio disappears intermittently, buffers constantly, among other things. I've had three technicians at my house changing out equipment and wiring. They all agree, it's the lousy app. Spectrum service doesn't know what to do so they say they'll have someone call me back and no one does...sad day for customer service. The app was out over 8 hours a couple of days ago. Now it doesn't work at all. I'm so frustrated.
141 people found this review helpful
Charter/Spectrum
August 11, 2022
Thanks for letting us know about this issue, and we're sorry for any inconvenience. You can find answers to common issues at https://community.spectrum.net/discussion/169024/troubleshooting-issues-with-the-spectrum-tv-app, or you can sign in and ask a question or provide feedback. We'd love to use your feedback to improve your experience. ^PB