Blueprint Portal

Name: Blueprint Portal
Availability: InStock
Rating: 2.415841579437256 (472 reviews)
Author: Arkansas Blue Cross and Blue Shield

Arkansas Blue Cross and Blue Shield

2.4

472 reviews

100K+

Downloads

Everyone

About this app

Take control of your healthcare anytime, anywhere with the Blueprint Portal app. Our members will benefit from the ability to:

- Monitor claims and view EOBs
- Find care and estimate treatment costs
- Check deductible and out-of-pocket amounts
- View, send and request a replacement ID card
- Manage policy information
- Access benefit and plan documents

Blueprint Portal is available to Arkansas Blue Cross and Blue Shield, Health Advantage and BlueAdvantage Administrators of Arkansas members.

Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.

Updated on

Jun 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info and Device or other IDs

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.4

464 reviews

Carol Gilbert

September 8, 2025

It works sporadically. It seems to not recognize my username and password. It will tend to forget my member id number, too. The website is almost as bad. I'm going to visit their office directly to try to resolve it. It is so frustrating dealing with this unreliable app. When it works correctly, it's not bad.

Arkansas Blue Cross and Blue Shield

September 8, 2025

We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID, we can work to identify the issue.

Blake Payne

April 17, 2022

I don't know why they decided to suddenly outright replace the MyBlueprint app with this one. Should have just made both available for a week or two, to get feedback and iron out kinks. On a Galaxy Note9, I'm lucky if I can even log in-but even if I do, when trying to load my plan details it just gives a nondescript "Sorry, something went wrong" error message (same as when logins fail)...makes an app like this pretty useless if you ask me.

16 people found this review helpful

Arkansas Blue Cross and Blue Shield

April 26, 2022

Thanks for your feedback. While we did replace the mobile app, we left the old My Blueprint web portal for you to use for a while. We experienced some unrelated and untimely server issues that were the culprit of the timeout problem. We're working to resolve any glitches so the experience is a helpful place for you to manage your health plan.

Bobbie Campbell

February 1, 2023

Downloaded the app after talking with customer service agent, who emailed a link THAT WOULDN'T WORK. That should have been my first clue. But I went to the play store instead. After registering, I have yet to be able to access ANYTHING. An error message appears each time. I hope that means that improvements are being made! Agree with another reviewer that entering the birthday is far too time consuming! It's an APP and supposed to be easy.

27 people found this review helpful

Arkansas Blue Cross and Blue Shield

February 15, 2023

We apologize for the frustration with the app. Regarding the date picker you should be able to tap the year in the calendar to open a spinning wheel to easily set your birth year. If you are still experiencing issues registering for an account, please feel free to email us at digitalsolutions@arkbluecross.com and we will be happy to assist you!